Frequently Asked Question

Questions and Answers

We're pleased to provide you with answers to the most frequently asked questions. If we should've missed one in particular, don't hesitate to let us know at any point in time. Thank you very much.

General Information about Hotel THE LEO GRAND

Hotel THE LEO GRAND is located in the very heart of Vienna, in the 1st District.

From Vienna Airport (VIE):
- By car/taxi: approx. 30 minutes
- By City Airport Train (CAT): 16 minutes to Wien Mitte, then either
  - 2 stops with underground line U3 to Stephansplatz
  - or about a 15-minute walk to the hotel
- Private transfer: available on request
From Vienna Main Train Station (Hbf):
- By car/taxi: approx. 15 minutes
- By underground: U1 to Stephansplatz (about 10 minutes)

Yes, Hotel THE LEO GRAND offers a valet parking service.

Drop-off or pick-up: €8 per way
Parking: €49 per day
Service hours: daily from 8:00 AM to 6:00 PM

If you prefer to park yourself or need your car outside valet hours, a partner garage is available about a 6-minute walk from the hotel. Directions can be provided at the reception.

Please note: Street parking in Vienna’s 1st District is restricted to short-term paid parking — usually limited from 10 minutes to 2 hours, depending on the area. Vehicles parked beyond the permitted time or in no-parking zones may be towed. To avoid any inconvenience, we recommend using our nearby partner garage.

Yes, Hotel THE LEO GRAND is fully accessible. With elevators and step-free access, we ensure a carefree stay for guests with limited mobility.

Yes. Our concierge team is happy to assist you with cultural tips, restaurant reservations, transfers, and more.

The hotel is located in the historic heart of Vienna, just steps away from St. Stephen’s Cathedral, the Hofburg, and many museums, shops, and cafés. Other nearby attractions include:

Albertina Museum
Vienna State Opera
Spanish Riding School
Graben and Kärntner Strasse shopping streets
Volksgarten and Burggarten
MuseumsQuartier
Jewish Museum Vienna

Reservations and Booking

You can book directly via our website, by phone, or by email. Our reservations team will be happy to assist.

Children are warmly welcome at Hotel THE LEO GRAND. Depending on age and room category, additional charges may apply. Our team will be happy to find the best solution for your family.

Rooms and Suites

Hotel THE LEO GRAND offers a selection of rooms and suites in different sizes and styles:

Leopold Suite – the largest suite with a representative atmosphere.
Majesty Suites – spacious suites with individual historic details.
Grand Royal – attic rooms with views over Vienna.
Grand Deluxe – high-ceiling rooms with a classic Viennese touch.
Sky Royal – bright attic rooms with large windows.
Patio Deluxe – rooms facing the courtyard.
Royal – charming attic rooms with cozy character.
Deluxe – comfortable rooms combining modern design and traditional architecture.

Dining at Cosmo Kitchen

Cosmo Kitchen offers modern European cuisine inspired by French-Austrian traditions, with a focus on regional ingredients and contemporary interpretations.

Yes, we are happy to accommodate vegetarian, vegan, gluten-free, or allergy-related requests. Please inform us in advance.

Events & Celebrations

Yes. THE LEO GRAND offers a refined selection of elegant salons and event spaces that can be tailored to your needs—whether for festive banquets, intimate weddings, or exclusive business meetings.

Please email us at events@theleogrand.com with your ideas. Our events team will be delighted to create a bespoke concept that puts your wishes at the center.

Frequently Asked Question

Questions and Answers

General Information about Hotel THE LEO GRAND

What is the address of Hotel THE LEO GRAND?

How do I get to Hotel THE LEO GRAND from the airport or main train station?

Does Hotel THE LEO GRAND offer an airport shuttle service?

Does Hotel THE LEO GRAND offer valet parking?

Is Hotel THE LEO GRAND wheelchair accessible?

Is smoking allowed in Hotel THE LEO GRAND?

What time is check-in and check-out at Hotel THE LEO GRAND?

Does Hotel THE LEO GRAND have a spa or pool?

Does Hotel THE LEO GRAND offer a concierge service?

What attractions are nearby Hotel THE LEO GRAND?

Does Hotel THE LEO GRAND offer WiFi?

Reservations and Booking

How can I make a reservation at Hotel THE LEO GRAND?

Is a deposit required at Hotel THE LEO GRAND?

What payment methods are accepted?

Do children stay free of charge at Hotel THE LEO GRAND?

Rooms and Suites

What room categories are available at Hotel THE LEO GRAND?

Are baby cots or extra beds available?

Are rooms at Hotel THE LEO GRAND air-conditioned?

Is breakfast included in the room rate?

Is room service available at Hotel THE LEO GRAND?

Dining at Cosmo Kitchen

What time is breakfast at Hotel THE LEO GRAND?

What type of cuisine does Cosmo Kitchen offer?

Do you accommodate dietary requirements?

Is it recommended to reserve a table at Cosmo Kitchen?

Events & Celebrations

Are there meeting rooms or private event spaces at THE LEO GRAND?

How can I inquire about hosting an event at THE LEO GRAND?

Other Services

Can I store my luggage at Hotel THE LEO GRAND?

Are minibar drinks included?

Can I bring my dog to Hotel THE LEO GRAND?